GDPR Compliance

Introduction

Welcome to UK BBQ Shop, operated by Douglas Retail Ltd. This Cookie and GDPR Policy explains how we use cookies and handle personal data on our website, https://www.ukbbqshop.com. By using our website, you agree to the use of cookies and our data practices described below.

Contact Information

  • Company Name: Douglas Retail Ltd
  • Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Telephone: 0333 050 6845
  • Email: info@ukbbqshop.com

Cookies

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help us improve your experience on our website by remembering your preferences and providing personalized content.

Types of Cookies We Use

  1. Necessary Cookies: Essential for the website to function properly. These cannot be disabled in our systems.
  2. Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  3. Functionality Cookies: Allow the website to remember choices you make and provide enhanced, more personalized features.
  4. Targeting/Advertising Cookies: Used to deliver ads relevant to you and your interests.

Managing Cookies

You can control and manage cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website.

GDPR Compliance

Data We Collect

We collect personal data necessary for processing your orders and providing customer support. This includes:

  • Name
  • Address
  • Email
  • Phone Number
  • Payment Information

How We Use Your Data

  • Order Processing: To process and deliver your orders.
  • Customer Support: To provide assistance and respond to your queries.
  • Marketing: To send you promotional emails, if you have opted in to receive them.

Data Sharing

We do not sell or trade your personal data. We may share your data with third parties only in the following circumstances:

  • With service providers who assist in order processing and delivery.
  • To comply with legal obligations or to protect our rights.

Your Rights

Under the GDPR, you have the following rights:

  • Access: To request access to your personal data.
  • Rectification: To request corrections to inaccurate or incomplete data.
  • Erasure: To request deletion of your personal data.
  • Restriction: To request the restriction of processing your personal data.
  • Data Portability: To request transfer of your data to another service provider.
  • Objection: To object to the processing of your data.

Exercising Your Rights

To exercise any of your rights, please contact us at:

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage.

Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Cookie and GDPR Policy, please contact us at info@ukbbqshop.com or call us at 0333 050 6845.